LEADERS IN HOSPITALITY TRAINING

The QHA delivers industry training for the benefit of members and the wider hospitality sector, many of which are mandatory liquor and gaming courses.
Qualifications range from entry level to those required in more senior roles in the industry.

Registered Training Organisation: 30826

Courses

Responsible Management of Licensed Venues

Responsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence, as a licensee or seeking to be appointed as an approved manager. Venues must ensure every…

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Gaming Nominee Training

Gaming Nominee Training (GNT) is a compliance course for managers or senior staff who are responsible for a venue’s gaming machines. The Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to have a member of…

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SITHFAB002 Provide Responsible Service of Alcohol

Please call the office on 3221 6999 if you need to discuss the online course. SITHFAB002 Provide Responsible Service of Alcohol  is a nationally recognised and accredited unit of competence required by new entrants to the hospitality sector. In Queensland,…

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SITHGAM001 Provide Responsible Service of Gambling

SITHGAM001 Provide Responsible Service of Gambling is a nationally recognised and accredited unit of competency required by entrants to the gaming sector. In Queensland, all persons who carry out gaming duties or gaming tasks within a hotel or club must…

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Customer Liaison Officer

Customer Liaison Officer (CLO) training is to a certain extent an extended version of the accredited Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act 1991, Gaming Machine Regulation 2002 as well as the…

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Employment Relations Training Program

The QHA Employment Relations Department offers a range of professional, comprehensive training sessions, covering current industrial relations and HR topics, and delivered by experienced presenters. ER training (webinars or face-to-face training) are regularly scheduled. Information and dates can be viewed…

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Developing Hotel Management Skills

This two-day workshop is run by Peter Hall, a long-time hotelier and industry consultant. The workshop provides participants with a greater understanding of their venue as a total business entity and takes an in-depth approach to all business facets from…

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#Hospitality First Step

QHA #HospitalityFirstStep training is a 14 hour package delivering real learning outcomes for existing, new or potential staff to gain skills in RSA, bar, restaurant and customer service.  Essential specialist skills delivered focus on service - bar, restaurant and customer…

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