LEADERS IN HOSPITALITY TRAINING

The QHA delivers industry training for the benefit of members and the wider hospitality sector, many of which are mandatory liquor and gaming courses.
Qualifications range from entry level to those required in more senior roles in the industry.

Registered Training Organisation: 30826

Courses

Responsible Management of Licensed Venues

Responsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence, as a licensee or seeking to be appointed as an approved manager. Venues must ensure every…

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Customer Liaison Officer and Gaming Nominee Training

We are now delivering these courses together with still the option for only doing one or the other. CUSTOMER LIAISON OFFICER CLO training is an industry short course that assists venues and gaming staff to meet their legislative requirements, venue…

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ONLINE LEARNING – SITHFAB021 Provide Responsible Service of Alcohol

  QHA offers nationally recognised training in SITHFAB021 Provide Responsible Service of Alcohol (RSA) online course for persons who are involved in the sale and supply/service of alcohol according to relevant Queensland regulations, licensing requirements and responsible service of alcohol…

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ONLINE LEARNING – SITHGAM022 Provide Responsible Service of Gambling

QHA offers nationally recognised training in SITHGAM022 Provide Responsible Gambling Services (RGS) in both online and face to face delivery formats for persons who are involved in the sale and service of gambling on licensed premises. The focus of this course…

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Customer Liaison Officer

CLO training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act, Gaming Machine Regulation, and the Queensland Responsible Gambling Code of Practice.

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Developing Hotel Management Skills

This two-day workshop is run by Peter Hall, a long-time hotelier and industry consultant. The workshop provides participants with a greater understanding of their venue as a total business entity and takes an in-depth approach to all business facets from…

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Cooking the Books

Cooking the Books (CTB) is a one-day food costing workshop focuses on your food operation about increasing revenue and profit margin. Facilitated by Andrew Briese, a well-known hospitality consultant and author of Cooking the Books, the workshop is ideal for…

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Hospitality First Step

QHA Hospitality First Step training is a 5 day package delivering real learning outcomes for existing, new or potential staff to gain skills in RSA, bar, restaurant and customer service.  Essential specialist skills delivered focus on service - bar, restaurant…

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CLASSROOM BASED – SITHFAB021 Provide Responsible Service of Alcohol

QHA offers nationally recognised training in SITHFAB021 Provide Responsible Service of Alcohol (RSA) in both online and face to face delivery formats for persons who are involved in the sale and supply/service of alcohol according to relevant Queensland regulations, licensing requirements and…

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Australian Venue Company (AVC) Employees

AVC Employees  Please take a look at our RMLV, CLO/GNT courses using the course tabs on the training page.  All the available courses are listed on this page,  please use this form to submit your booking.  DO NOT GO THROUGH…

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Human Behaviour Training

BTAQ Consulting was founded by John Matus, a highly experienced former Federal Agent who trained and operated internationally in the field of Behavioural Detection. This course will provide your staff with the skills to easily identify a persons behaviour and…

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Queensland Food Safety Changes Online SITXFSA005 & SITXFSA006 courses

ALL you need to know regarding your Food Safety obligations.    By law, every Australian food business must have at least one Food Safety Supervisor employed on the premises. This course provides everything you need to complete your Food Safety…

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VXT Food Safety Course

Tasmanian Students Only   ALL you need to know regarding your Food Safety obligations.  “In Tasmania, the key change related to Standard 3.2.2A is the requirement for food businesses to appoint at least one Food Safety Supervisor who has been…

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VXT Responsible Service of Alcohol

SITHFAB021 Provide Responsible Service of Alcohol (RSA) is offered by online for those who are involved in the sale and supply/service of alcohol according to relevant Tasmania regulations.  This unit focuses on the performance outcomes, skills, and knowledge necessary for…

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VXT Responsible Services of Gambling

QHA offers nationally recognised training in SITHGAM022 Provide Responsible Gambling Services (RCG) in both online and face to face delivery formats for persons who are involved in the sale and service of gambling on licensed premises. The focus of this…

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