LEADERS IN HOSPITALITY TRAINING

The QHA delivers industry training for the benefit of members and the wider hospitality sector, many of which are mandatory liquor and gaming courses.
Qualifications range from entry level to those required in more senior roles in the industry.

Registered Training Organisation: 30826

Courses

Responsible Management of Licensed Venues

Responsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence, as a licensee or seeking to be appointed as an approved manager. Venues must ensure every…

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Customer Liaison Officer and Gaming Nominee Training

We are now delivering these courses together with still the option for only doing one or the other. CUSTOMER LIAISON OFFICER CLO training is an industry short course that assists venues and gaming staff to meet their legislative requirements, venue…

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ONLINE LEARNING – SITHFAB021 Provide Responsible Service of Alcohol

  QHA offers nationally recognised training in SITHFAB021 Provide Responsible Service of Alcohol (RSA) online course for persons who are involved in the sale and supply/service of alcohol according to relevant Queensland regulations, licensing requirements and responsible service of alcohol…

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ONLINE LEARNING – SITHGAM022 Provide Responsible Service of Gambling

QHA offers nationally recognised training in SITHGAM022 Provide Responsible Gambling Services (RGS) in both online and face to face delivery formats for persons who are involved in the sale and service of gambling on licensed premises. The focus of this course…

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Customer Liaison Officer

WE ARE CURRENTLY REVIEWING OUR CLO MATERIALS. CLASS WILL BE AVAILABLE IN FEBRUARY 2023 Please contact the office on 3221 6999 if you require further information. Customer Liaison Officer (CLO) training is to a certain extent an extended version of…

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Developing Hotel Management Skills

This two-day workshop is run by Peter Hall, a long-time hotelier and industry consultant. The workshop provides participants with a greater understanding of their venue as a total business entity and takes an in-depth approach to all business facets from…

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Hospitality First Step

QHA Hospitality First Step training is a 5 day package delivering real learning outcomes for existing, new or potential staff to gain skills in RSA, bar, restaurant and customer service.  Essential specialist skills delivered focus on service - bar, restaurant…

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CLASSROOM BASED – SITHFAB021 Provide Responsible Service of Alcohol

QHA offers nationally recognised training in SITHFAB021 Provide Responsible Service of Alcohol (RSA) in both online and face to face delivery formats for persons who are involved in the sale and supply/service of alcohol according to relevant Queensland regulations, licensing requirements and…

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