Customer Liaison Officer
CLO training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act, Gaming Machine Regulation, and the Queensland Responsible Gambling Code of Practice.
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Member Price: $70
Non Member Price: $90
CLO training is an industry short course that assists venues and gaming staff to meet their legislative requirements, venue responsibilities and appropriate procedures to follow if a patron wishes to exclude themselves. CLO training is pertinent to Queensland only and is not nationally recognised training. This course is delivered either in house at a venue (for a group - contact QHA for more information) or by video conferencing as a public training course.
CLO VIRTUAL CLASSROOM
The CLO course is delivered by video conference. Participants log in to the QHA virtual classroom via a PC, laptop, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment, as it would for an attendance course. We use the Zoom application and send you a link prior to the course starting.