Responsible Management of Licensed Venues

COST

Member Price: $395

Non Member Price: $495

**Discount applied at shopping cart

OVERVIEW

Responsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package.
 

OUTLINE

This training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework, licences and permits, safety and risk management strategies, and best practice venue and patron management. Course content covers:

• The legal framework
• Networks to support management
• Noise management strategies
• Licencing documentation
• Safety and risk management strategies
• Licences and permits
• Best practice venue management
• Benefits of good management
• Patron management strategies
• RSA - the law

RMLV VIDEO CONNECT

The RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC, laptop, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment, as it would for an attendance course.