Customer Liaison Officer and Gaming Nominee Training
Overview
We are now delivering these courses together with still the option for only doing one or the other.
CUSTOMER LIAISON OFFICER
CLO training is an industry short course that assists venues and gaming staff to meet their legislative requirements, venue responsibilities and appropriate procedures to follow if a patron wishes to exclude themselves. CLO training is pertinent to Queensland only and is not nationally recognised training. This course is delivered either in house at a venue (for a group, contact QHA for more information) or by video conferencing as a public training course.
GAMING NOMINEE TRAINING
Gaming Nominee Training (GNT) is a compliance course for managers or senior staff who are responsible for a venue’s gaming machines. The Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to have a member of staff holding a Gaming Nominee licence. This licence can only be granted to a person who is appointed to the position by an employer. This training course covers the legal responsibilities and best practice management techniques in accordance with Queensland legislation.
Outline
We are now delivering these courses together with still the option for only doing one or the other.
CLO is $90.00 non members and $70.00 for members
GNT is $495.00 members and non members includes the CLO course.
CLO training is an industry short course that assists venues and gaming staff to meet their legislative requirements, venue responsibilities and appropriate procedures to follow if a patron wishes to exclude themselves. CLO training is pertinent to Queensland only and is not nationally recognised training. This course is delivered either in house at a venue (for a group - contact QHA for more information) or by video conferencing as a public training course.
Gaming Nominee Training (GNT) is a compliance course for managers or senior staff who are responsible for a venue’s gaming machines. The Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to have a member of staff holding a Gaming Nominee licence. This licence can only be granted to a person who is appointed to the position by an employer. This training course covers the legal responsibilities and best practice management techniques in accordance with Queensland legislation. GNT is only pertinent to Queensland and is not nationally recognised training..
CLO/GNT Live Online Learning
| Name | Date | Time | Location | Available Spaces | Cost | Select an Option to Enrol |
| CLO/GNT Live Online Learning | 13 May 2024 | 08:30 am - 05:00 pm | Virtual Classroom | 12 | $495.00 | |
| CLO/GNT Live Online Learning | 5 June 2024 | 08:30 am - 05:00 pm | Virtual Classroom | 13 | $495.00 | |
| CLO/GNT Classroom Based | 11 June 2024 | 08:30 am - 05:00 pm | Hotel Grand Chancellor Townsville | 20 | $495.00 | |
| CLO/GNT Live Online Learning | 1 July 2024 | 08:30 am - 05:00 pm | Virtual Classroom | 15 | $495.00 | |
| CAIRNS - CLO/GNT Classroom Based | 9 July 2024 | 08:30 am - 05:00 pm | Holiday Inn Cairns Harbourside | 20 | $495.00 | |
| CAIRNS - CLO/GNT Classroom Based | 12 November 2024 | 08:30 am - 05:00 pm | Holiday Inn Cairns Harbourside | 20 | $495.00 |