Customer Service & Sales Culture
August 5 @ 8:30 am - 12:30 pm
$395
Customer Service & Sales Culture
Building a Strong Customer Service & Sales Culture
Objective: Equip participants with practical skills to make excellent first impressions, build rapport, identify customer needs, and effectively upsell while managing objections.
Overview:
Overview:
- Making a Great First Impression
- Building Rapport and Identifying Customer Needs
- Upselling and Cross-Selling
- Handling Objections
- Confirming the Booking

