Customer Service & Sales Culture
Building a Strong Customer Service & Sales Culture
Objective: Equip participants with practical skills to make excellent first impressions, build rapport, identify customer needs, and effectively upsell while managing objections.
Overview:
Overview:
- Making a Great First Impression
- Building Rapport and Identifying Customer Needs
- Upselling and Cross-Selling
- Handling Objections
- Confirming the Booking
Upcoming Workshops
| Name | Date | Time | Location | Available Spaces | Cost | Select an Option to Enrol |