Course Details

Customer Service & Sales Culture

Building a Strong Customer Service & Sales Culture
Objective: Equip participants with practical skills to make excellent first impressions, build rapport, identify customer needs, and effectively upsell while managing objections.

Overview: 
  • Making a Great First Impression
  • Building Rapport and Identifying Customer Needs
  • Upselling and Cross-Selling
  • Handling Objections
  • Confirming the Booking
 
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Upcoming Workshops

Name Date Time Location Available Spaces Cost Select an Option to Enrol
Customer Service & Sales Culture 2 September 2026 08:30 am - 12:30 pm Virtual Classroom 15 $395.00
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