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X-WR-CALNAME:QHA Training
X-ORIGINAL-URL:https://training.qha.org.au
X-WR-CALDESC:Events for QHA Training
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TZID:UTC
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DTSTART:20250101T000000
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20261008
DTEND;VALUE=DATE:20270701
DTSTAMP:20261009T032250Z
CREATED:20261009T032250Z
LAST-MODIFIED:20261009T032250Z
UID:3654-1791417600-1814399999@training.qha.org.au
SUMMARY:Know Your Award - HIGA
DESCRIPTION:Know Your Award - HIGA \n\n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost
URL:https://training.qha.org.au/event/know-your-award-higa/
LOCATION:Video Connect\, Video Connect\, QLD\, 4000\, Australia
CATEGORIES:Program
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261008
DTEND;VALUE=DATE:20270701
DTSTAMP:20261009T032250Z
CREATED:20261009T032250Z
LAST-MODIFIED:20261009T032250Z
UID:3655-1791417600-1814399999@training.qha.org.au
SUMMARY:Risk Assessment Management Plan - A Deep Dive
DESCRIPTION:Risk Assessment Management Plan - A Deep Dive \n\n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost
URL:https://training.qha.org.au/event/risk-assessment-management-plan-a-deep-dive/
LOCATION:Video Connect\, Video Connect\, QLD\, 4000\, Australia
CATEGORIES:Program
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261008
DTEND;VALUE=DATE:20270701
DTSTAMP:20261009T032251Z
CREATED:20261009T032251Z
LAST-MODIFIED:20261009T032251Z
UID:3656-1791417600-1814399999@training.qha.org.au
SUMMARY:Preventing Sexual Harassment\, Bullying and Discrimination
DESCRIPTION:Preventing Sexual Harassment\, Bullying and Discrimination \n\n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost
URL:https://training.qha.org.au/event/preventing-sexual-harassment-bullying-and-discrimination/
LOCATION:Video Connect\, Video Connect\, QLD\, 4000\, Australia
CATEGORIES:Program
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261008
DTEND;VALUE=DATE:20270701
DTSTAMP:20261012T022126Z
CREATED:20261012T022126Z
LAST-MODIFIED:20261012T022126Z
UID:3665-1791417600-1814399999@training.qha.org.au
SUMMARY:Preventing Sexual Harassment\, Bullying and Discrimination - CLASSROOM ONLY
DESCRIPTION:Preventing Sexual Harassment\, Bullying and Discrimination CLASSROOM ONLY \n\n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost
URL:https://training.qha.org.au/event/preventing-sexual-harassment-bullying-and-discrimination-classroom-only/
LOCATION:Video Connect\, Video Connect\, QLD\, 4000\, Australia
CATEGORIES:Program
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261109T083000
DTEND;TZID=UTC:20261109T180000
DTSTAMP:20260218T043322Z
CREATED:20260218T043322Z
LAST-MODIFIED:20260218T043322Z
UID:3374-1794213000-1794247200@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-20/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261110T090000
DTEND;TZID=UTC:20261111T170000
DTSTAMP:20261005T235623Z
CREATED:20260721T061640Z
LAST-MODIFIED:20261005T235623Z
UID:3546-1794301200-1794416400@training.qha.org.au
SUMMARY:Developing Hotel Management Skills
DESCRIPTION:Developing Hotel Management Skills \n\n\n\nCOST\n\nMember Price: $595\n\nNon Member Price: $719\n**Discount applied at shopping cart\n\n \n\nOVERVIEW\n\n\nThis two-day workshop is run by Peter Hall\, a long-time hotelier and industry consultant. The workshop provides participants with a greater understanding of their venue as a total business entity and takes an in-depth approach to all business facets from wages and stock control through to profitability factors and promotions. It is ideal for all levels of management from ’supervisors with potential’ through to experienced managers/licensees. Participants will receive a Statement of Attendance as well as course workbook and handouts\, and an individual action plan. DHMS is relevant in all states and territories but is not nationally recognised training. \n\nA two day program to improve hospitality management skills: \n\n\n	Improve business profitability and performance\n	Better utilise managerial time and improve business enthusiasm\n	Create professional venue management standards\n\n\nContents: \n\n\n	Understanding hotel & department figures\n	Strategies to improve profitability\n	Understanding different personality types\n	Sourcing and training better staff\n	Team management - setting performance standards\n	Developing a customer satisfaction culture\n	Problem\, time management and objective setting\n\n\n\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/developing-hotel-management-skills-9-10-november-2026/
LOCATION:QHA House\, QHA House\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261113T083000
DTEND;TZID=UTC:20261113T180000
DTSTAMP:20261005T235622Z
CREATED:20260218T043321Z
LAST-MODIFIED:20261005T235622Z
UID:3373-1794558600-1794592800@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-13/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261116T083000
DTEND;TZID=UTC:20261116T170000
DTSTAMP:20261013T051123Z
CREATED:20261013T051123Z
LAST-MODIFIED:20261013T051123Z
UID:3667-1794817800-1794848400@training.qha.org.au
SUMMARY:Cooking the Books
DESCRIPTION:Cooking the Books \nChefs who want to be ahead of the pack will learn how to run the perfect food operation making great money and making profit.\n\nCooking the Books (CTB) is a one-day food costing workshop focuses on your food operation about increasing revenue and profit margin. Facilitated by Andrew Briese\, a well-known hospitality consultant and author of Cooking the Books\, the workshop is ideal for food and beverages managers\, chefs\, restaurant managers and related staff. \n\nWe all know success in the hospitality industry depends on many factors. Even with the countries best chefs\, a business can fail without a close check on the financial factors. \n\nChefs who want to be ahead of the pack will learn how to run the perfect food operation making great money and making profit. \n\nCourse Content: \n\n\n	Food and Recipe Costs\n	Portion and Waste Control\n	Purchasing and Stock Management\n	Labour Costs\n	Yield Testing\n\n\n About the Facilitator: \n\nAndrew Briese trained as a chef and completed a Bachelor of Business in Catering and Hotel Management.  He has worked in the hospitality industry for 20  years and has developed a world-class hospitality platform. \n\nCost: Standard price - $445.00 and QHA Member price - $395.00 \n\nDuration and Delivery Method: \n\nThe Cooking the Books workshop is a full day\, 7 hour workshop conducted at our QHA Brisbane training centre on Edward Street. \n\nWho needs to do the training: \n\nThis workshop is ideal for chefs\, catering managers\, cafe/restaurants owners\, food and beverage supervisors or anyone with responsibility for the financial outcomes of a food operation. \n\nWhat you will take away:  \n\nParticipants will receive a Statement of Attendance as well as course workbook and handouts \n\nBooking is simple\, visit www.qha.org.au and follow the links to book Cooking the Books training If you would like to register several staff or have any questions about CTB training\, please contact the QHA Training Centre on 07 3221 6999 or training@qha.org.au \n\nQueensland Hotels Association National Provider Number: 30826 \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/cooking-the-books/
LOCATION:QHA House\, QHA House\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261116T083000
DTEND;TZID=UTC:20261116T180000
DTSTAMP:20260218T043320Z
CREATED:20260218T043320Z
LAST-MODIFIED:20260218T043320Z
UID:3372-1794817800-1794852000@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-8/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261117
DTEND;VALUE=DATE:20261118
DTSTAMP:20261020T022059Z
CREATED:20261020T022059Z
LAST-MODIFIED:20261020T022059Z
UID:3702-1794873600-1794959999@training.qha.org.au
SUMMARY:THTA RSA Classroom - Cosgrove High (17 November 2026)
DESCRIPTION:THTA RSA CLASSROOM BASED \n\n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost\n\n\n\n\n\n\nTHTA RSA Classroom - Cosgrove High (17 November 2026)\n17/11/2026\n17/11/2026\n$0.00\nEnrol
URL:https://training.qha.org.au/event/thta-rsa-classroom-cosgrove-high-17-november-2026/
LOCATION:Cosgrove High\, 286-294 Main Road\, GLENORCHY\, TAS\, 7010\, Australia
CATEGORIES:Program
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261118T083000
DTEND;TZID=UTC:20261118T180000
DTSTAMP:20261016T011135Z
CREATED:20260218T043318Z
LAST-MODIFIED:20261016T011135Z
UID:3371-1794990600-1795024800@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-7/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261123T083000
DTEND;TZID=UTC:20261123T180000
DTSTAMP:20260218T043317Z
CREATED:20260218T043317Z
LAST-MODIFIED:20260218T043317Z
UID:3370-1795422600-1795456800@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-6/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261125T083000
DTEND;TZID=UTC:20261125T180000
DTSTAMP:20261022T021104Z
CREATED:20260218T063549Z
LAST-MODIFIED:20261022T021104Z
UID:3387-1795595400-1795629600@training.qha.org.au
SUMMARY:Toowoomba RMLV Classroom Based
DESCRIPTION:RMLV Classroom Based \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence‚ as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/toowoomba-rmlv-classroom-based-2/
LOCATION:Fitzy’s Toowoomba\, 153 Margaret St\, TOOWOOMBA\, QLD\, 4350\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261201T083000
DTEND;TZID=UTC:20261201T180000
DTSTAMP:20260218T043316Z
CREATED:20260218T043316Z
LAST-MODIFIED:20260218T043316Z
UID:3369-1796113800-1796148000@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-2/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261203T083000
DTEND;TZID=UTC:20261203T180000
DTSTAMP:20260218T053510Z
CREATED:20260218T053510Z
LAST-MODIFIED:20260218T053510Z
UID:3385-1796286600-1796320800@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-71/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261207T083000
DTEND;TZID=UTC:20261207T110000
DTSTAMP:20260326T033456Z
CREATED:20260326T033456Z
LAST-MODIFIED:20260326T033456Z
UID:3429-1796632200-1796641200@training.qha.org.au
SUMMARY:CLO Live Online Learning
DESCRIPTION:CLO Live Online Learning \nCustomer Liaison Officer (CLO) training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act 1991\, Gaming Machine Regulation 2002 as well as the Queensland Responsible Gambling Code of Practice. There is a special focus on dealing with problems that may arise in a gaming environment. \n\nCOST\n\nMember Price: $70\n\nNon Member Price: $90\n**Discount applied at shopping cart\n\n\nOVERVIEW \n\n\nCustomer Liaison Officer (CLO) training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act 1991\, Gaming Machine Regulation 2002 as well as the Queensland Responsible Gambling Code of Practice. There is a special focus on dealing with problems that may arise in a gaming environment. \n\nCLO training is an industry short course that assists venues and gaming staff to meet their legislative requirements\, venue responsibilities and appropriate procedures to follow if a patron wishes to exclude themselves. CLO training is pertinent to Queensland only and is not nationally recognised training. This course is delivered either in house at a venue (for a group - contact QHA for more information) or by video conferencing as a public training course. \n\nCLO VIRTUAL CLASSROOM\n\nThe CLO course is delivered by video conference. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course. We use the Zoom application and send you a link prior to the course starting. \n \n\n \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/clo-live-online-learning-5/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261207T083000
DTEND;TZID=UTC:20261207T170000
DTSTAMP:20260218T043316Z
CREATED:20260218T043316Z
LAST-MODIFIED:20260218T043316Z
UID:3366-1796632200-1796662800@training.qha.org.au
SUMMARY:CLO/GNT Live Online Learning
DESCRIPTION:CLO/GNT Live Online Learning \nCustomer Liaison Officer (CLO) training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act 1991\, Gaming Machine Regulation 2002 as well as the Queensland Responsible Gambling Code of Practice. There is a special focus on dealing with problems that may arise in a gaming environment. \n\nGaming Nominee Training (GNT) is a compliance course for managers or senior staff who are responsible for a venue’s gaming machines. The Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to have a member of staff holding a Gaming Nominee licence. This licence can only be granted to a person who is appointed to the position by an employer. This training course covers the legal responsibilities and best practice management techniques in accordance with Queensland legislation. GNT is only pertinent to Queensland and is not nationally recognised training..\n\n \n\nCustomer Liaison Officer (CLO) training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act 1991\, Gaming Machine Regulation 2002 as well as the Queensland Responsible Gambling Code of Practice. There is a special focus on dealing with problems that may arise in a gaming environment. \n\nCLO training is an industry short course that assists venues and gaming staff to meet their legislative requirements\, venue responsibilities and appropriate procedures to follow if a patron wishes to exclude themselves. CLO training is pertinent to Queensland only and is not nationally recognised training. This course is delivered either in house at a venue (for a group - contact QHA for more information) or by video conferencing as a public training course. \n\nGaming Nominee Training (GNT) is a compliance course for managers or senior staff who are responsible for a venue’s gaming machines. The Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to have a member of staff holding a Gaming Nominee licence. This licence can only be granted to a person who is appointed to the position by an employer. This training course covers the legal responsibilities and best practice management techniques in accordance with Queensland legislation. GNT is only pertinent to Queensland and is not nationally recognised training..\n\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/clo-gnt-live-online-learning-2/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261207T110000
DTEND;TZID=UTC:20261207T170000
DTSTAMP:20261005T235040Z
CREATED:20260326T033458Z
LAST-MODIFIED:20261005T235040Z
UID:3431-1796641200-1796662800@training.qha.org.au
SUMMARY:GNT LIVE ONLINE LEARNING
DESCRIPTION:GNT LIVE ONLINE LEARNING \n\n\nOverview\n\nGaming Nominee Training (GNT) is a compliance course for managers or senior staff who are responsible for a venue’s gaming machines. The Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to have a member of staff holding a Gaming Nominee licence. This licence can only be granted to a person who is appointed to the position by an employer. This training course covers the legal responsibilities and best practice management techniques in accordance with Queensland legislation. GNT is only pertinent to Queensland and is not nationally recognised training.. \n\nVideo Connect\n\nThe GNT course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course. \n\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/gnt-live-online-learning-8/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261208T083000
DTEND;TZID=UTC:20261208T180000
DTSTAMP:20260218T053509Z
CREATED:20260218T053509Z
LAST-MODIFIED:20260218T053509Z
UID:3384-1796718600-1796752800@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-70/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261210T083000
DTEND;TZID=UTC:20261210T180000
DTSTAMP:20260218T053509Z
CREATED:20260218T053509Z
LAST-MODIFIED:20260218T053509Z
UID:3383-1796891400-1796925600@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-69/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261215T083000
DTEND;TZID=UTC:20261215T180000
DTSTAMP:20260218T233345Z
CREATED:20260218T233345Z
LAST-MODIFIED:20260218T233345Z
UID:3393-1797323400-1797357600@training.qha.org.au
SUMMARY:Brisbane RMLV Classroom Based
DESCRIPTION:RMLV Classroom Based \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence‚ as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/brisbane-rmlv-classroom-based-8/
LOCATION:QHA House\, QHA House\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261215T083000
DTEND;TZID=UTC:20261215T180000
DTSTAMP:20261005T235520Z
CREATED:20261005T235520Z
LAST-MODIFIED:20261005T235520Z
UID:3645-1797323400-1797357600@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-85/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261217T083000
DTEND;TZID=UTC:20261217T180000
DTSTAMP:20260218T053508Z
CREATED:20260218T053508Z
LAST-MODIFIED:20260218T053508Z
UID:3382-1797496200-1797530400@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-68/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270112T083000
DTEND;TZID=UTC:20270112T170000
DTSTAMP:20261005T235519Z
CREATED:20261005T235519Z
LAST-MODIFIED:20261005T235519Z
UID:3644-1799742600-1799773200@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-84/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270114T083000
DTEND;TZID=UTC:20270114T170000
DTSTAMP:20261005T235518Z
CREATED:20261005T235518Z
LAST-MODIFIED:20261005T235518Z
UID:3643-1799915400-1799946000@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-83/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270118T083000
DTEND;TZID=UTC:20270118T110000
DTSTAMP:20261005T235038Z
CREATED:20261005T235038Z
LAST-MODIFIED:20261005T235038Z
UID:3587-1800261000-1800270000@training.qha.org.au
SUMMARY:CLO Live Online Learning
DESCRIPTION:CLO Live Online Learning \nCustomer Liaison Officer (CLO) training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act 1991\, Gaming Machine Regulation 2002 as well as the Queensland Responsible Gambling Code of Practice. There is a special focus on dealing with problems that may arise in a gaming environment. \n\nCOST\n\nMember Price: $70\n\nNon Member Price: $90\n**Discount applied at shopping cart\n\n\nOVERVIEW \n\n\nCustomer Liaison Officer (CLO) training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act 1991\, Gaming Machine Regulation 2002 as well as the Queensland Responsible Gambling Code of Practice. There is a special focus on dealing with problems that may arise in a gaming environment. \n\nCLO training is an industry short course that assists venues and gaming staff to meet their legislative requirements\, venue responsibilities and appropriate procedures to follow if a patron wishes to exclude themselves. CLO training is pertinent to Queensland only and is not nationally recognised training. This course is delivered either in house at a venue (for a group - contact QHA for more information) or by video conferencing as a public training course. \n\nCLO VIRTUAL CLASSROOM\n\nThe CLO course is delivered by video conference. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course. We use the Zoom application and send you a link prior to the course starting. \n \n\n \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/clo-live-online-learning-11/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270118T083000
DTEND;TZID=UTC:20270118T170000
DTSTAMP:20261005T234919Z
CREATED:20261005T234919Z
LAST-MODIFIED:20261005T234919Z
UID:3581-1800261000-1800291600@training.qha.org.au
SUMMARY:CLO/GNT Live Online Learning
DESCRIPTION:CLO/GNT Live Online Learning \nCustomer Liaison Officer (CLO) training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act 1991\, Gaming Machine Regulation 2002 as well as the Queensland Responsible Gambling Code of Practice. There is a special focus on dealing with problems that may arise in a gaming environment. \n\nGaming Nominee Training (GNT) is a compliance course for managers or senior staff who are responsible for a venue’s gaming machines. The Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to have a member of staff holding a Gaming Nominee licence. This licence can only be granted to a person who is appointed to the position by an employer. This training course covers the legal responsibilities and best practice management techniques in accordance with Queensland legislation. GNT is only pertinent to Queensland and is not nationally recognised training..\n\n \n\nCustomer Liaison Officer (CLO) training is to a certain extent an extended version of the accredited Provide Responsible Service of Gambling course. This workshop covers your obligations under the Gaming Machine Act 1991\, Gaming Machine Regulation 2002 as well as the Queensland Responsible Gambling Code of Practice. There is a special focus on dealing with problems that may arise in a gaming environment. \n\nCLO training is an industry short course that assists venues and gaming staff to meet their legislative requirements\, venue responsibilities and appropriate procedures to follow if a patron wishes to exclude themselves. CLO training is pertinent to Queensland only and is not nationally recognised training. This course is delivered either in house at a venue (for a group - contact QHA for more information) or by video conferencing as a public training course. \n\nGaming Nominee Training (GNT) is a compliance course for managers or senior staff who are responsible for a venue’s gaming machines. The Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to have a member of staff holding a Gaming Nominee licence. This licence can only be granted to a person who is appointed to the position by an employer. This training course covers the legal responsibilities and best practice management techniques in accordance with Queensland legislation. GNT is only pertinent to Queensland and is not nationally recognised training..\n\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/clo-gnt-live-online-learning-10/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270118T110000
DTEND;TZID=UTC:20270118T170000
DTSTAMP:20261005T235040Z
CREATED:20261005T235040Z
LAST-MODIFIED:20261005T235040Z
UID:3593-1800270000-1800291600@training.qha.org.au
SUMMARY:GNT LIVE ONLINE LEARNING
DESCRIPTION:GNT LIVE ONLINE LEARNING \n\n\nOverview\n\nGaming Nominee Training (GNT) is a compliance course for managers or senior staff who are responsible for a venue’s gaming machines. The Office of Liquor and Gaming Regulation (OLGR) requires every gaming venue in Queensland to have a member of staff holding a Gaming Nominee licence. This licence can only be granted to a person who is appointed to the position by an employer. This training course covers the legal responsibilities and best practice management techniques in accordance with Queensland legislation. GNT is only pertinent to Queensland and is not nationally recognised training.. \n\nVideo Connect\n\nThe GNT course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course. \n\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/gnt-live-online-learning-11/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270119T083000
DTEND;TZID=UTC:20270119T170000
DTSTAMP:20261005T235517Z
CREATED:20261005T235517Z
LAST-MODIFIED:20261005T235517Z
UID:3642-1800347400-1800378000@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-82/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20270121T083000
DTEND;TZID=UTC:20270121T170000
DTSTAMP:20261005T235516Z
CREATED:20261005T235516Z
LAST-MODIFIED:20261005T235516Z
UID:3641-1800520200-1800550800@training.qha.org.au
SUMMARY:RMLV Live Online Learning
DESCRIPTION:RMLV Live Online Learning \n\n\nCOST\n\nMember Price: $395\n\nNon Member Price: $495\n**Discount applied at shopping cart\n\n\nOVERVIEW\n\nResponsible Management of Licensed Venues (RMLV) training is a mandatory requirement for all those who currently hold or are applying for a liquor licence\, as an approved licensee or seeking to be appointed as an approved manager. Venues must ensure every facet of their operation complies with liquor and related legislation and adheres to community standards. RMLV training assists managers by delivering a range of management techniques as well as legislative compliance. QHA is authorised by the Office of Liquor and Gaming Regulation (OLGR) to deliver this training package. RMLV is only pertinent to Queensland and is not nationally recognised training. \n\nOUTLINE\nThis training is delivered via a one day attendance course designed for hospitality professionals seeking to obtain an approved licensee or manager licence\, and for current licence holders undertaking mandatory three-yearly recertification. Elements covered include the legal and legislative operating framework\, licences and permits\, safety and risk management strategies\, and best practice venue and patron management. Course content covers:\n\n\n	The legal framework\n	Networks to support management\n	Noise management strategies\n	Licencing documentation\n	Safety and risk management strategies\n	Licences and permits\n	Best practice venue management\n	Benefits of good management\n	Patron management strategies\n	RSA - the law\n\n\n\nRMLV VIRTUAL CLASSROOM \n\nThe RMLV course is also delivered in a video conferencing format for those who are unable to attend QHA training venues around the State. Participants log in to the QHA virtual classroom via a PC\, laptop\, tablet or other device. A reliable internet connection and a webcam is required as is the capacity (microphone) to allow active participation in this live training environment\, as it would for an attendance course.\n  \n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/rmlv-live-online-learning-81/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
END:VEVENT
END:VCALENDAR