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X-ORIGINAL-URL:https://training.qha.org.au
X-WR-CALDESC:Events for QHA Training
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DTSTART:20250101T000000
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DTSTART;TZID=UTC:20260805T083000
DTEND;TZID=UTC:20260805T123000
DTSTAMP:20260722T221611Z
CREATED:20260623T051522Z
LAST-MODIFIED:20260722T221611Z
UID:3532-1785918600-1785933000@training.qha.org.au
SUMMARY:Customer Service & Sales Culture
DESCRIPTION:Customer Service & Sales Culture \nBuilding a Strong Customer Service & Sales Culture\n\nObjective: Equip participants with practical skills to make excellent first impressions\, build rapport\, identify customer needs\, and effectively upsell while managing objections.\n\nOverview: \n\n	Making a Great First Impression\n	Building Rapport and Identifying Customer Needs\n	Upselling and Cross-Selling\n	Handling Objections\n	Confirming the Booking\n\n\n\n  \nEnquire\n\nUpcoming Workshops\n\n\nName\nDate\nTime\nLocation\nAvailable Spaces\nCost\nSelect an Option to Enrol
URL:https://training.qha.org.au/event/customer-service-sales-culture/
LOCATION:Virtual Classroom\, Virtual Classroom\, Australia
CATEGORIES:Workshop
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