BEGIN:VCALENDAR VERSION:2.0 PRODID:-//QHA Training - ECPv6.15.18//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://training.qha.org.au X-WR-CALDESC:Events for QHA Training REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD TZOFFSETFROM:+0000 TZOFFSETTO:+0000 TZNAME:UTC DTSTART:20240101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;VALUE=DATE:20251119 DTEND;VALUE=DATE:20280101 DTSTAMP:20260405T144023 CREATED:20251119T014424Z LAST-MODIFIED:20251119T014424Z UID:3199-1763510400-1830297599@training.qha.org.au SUMMARY:THTA Online SITXFSA005/SITXFSA006 DESCRIPTION:THTA Online Food Safety Supervisor \n\n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost URL:https://training.qha.org.au/event/thta-online-sitxfsa005-sitxfsa006/ LOCATION:FSA005/FSA006\, BRISBANE\, QLD\, 4000\, Australia CATEGORIES:Program END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20251201 DTEND;VALUE=DATE:20270101 DTSTAMP:20260405T144023 CREATED:20251219T054327Z LAST-MODIFIED:20251219T054327Z UID:3307-1764547200-1798761599@training.qha.org.au SUMMARY:THTA Online RSA SITHFAB021 DESCRIPTION:THTA Online Responsible Service of Alcohol \n\n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost URL:https://training.qha.org.au/event/thta-online-rsa-sithfab021/ LOCATION:Online Training\, BRISBANE CITY\, QLD\, 4000\, Australia CATEGORIES:Program END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20260101 DTEND;VALUE=DATE:20270101 DTSTAMP:20260405T144024 CREATED:20260106T234350Z LAST-MODIFIED:20260106T234350Z UID:3310-1767225600-1798761599@training.qha.org.au SUMMARY:Online RSA SITHFAB021 DESCRIPTION:Provide Responsible Service of Alcohol \nQHA offers nationally recognised training in SITHFAB021 Provide Responsible Service of Alcohol (RSA) in both online and face to face delivery formats for persons who are involved in the sale and supply/service of alcohol according to relevant Queensland regulations\, licensing requirements and responsible service of alcohol principles. Subject matter includes identifying minors\, or unduly intoxicated or disorderly patrons\, which can result in a refusal of service. \n\nThere are four elements (sections) to this course: \n\n1. Sell or serve alcohol responsibly\n2. Assist customers to drink within appropriate limits\n3. Assess alcohol-affected customers and identify those to whom sale or service must be refused.\n4. Refuse to provide alcohol \n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost URL:https://training.qha.org.au/event/online-rsa-sithfab021/ LOCATION:Online Training\, BRISBANE CITY\, QLD\, 4000\, Australia CATEGORIES:Program END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20260101 DTEND;VALUE=DATE:20270101 DTSTAMP:20260405T144024 CREATED:20260107T004337Z LAST-MODIFIED:20260107T004337Z UID:3311-1767225600-1798761599@training.qha.org.au SUMMARY:Online RSG SITHGAM022 DESCRIPTION:Provide Responsible Gambling Services \nCourse Description\n\nQHA offers nationally recognised training in SITHGAM022 Provide Responsible Service of Gambling (RSG) in both online and face to face delivery formats for persons who are involved in the sale and service of gambling on licensed premises. The focus of this course is relevant Queensland regulations\, licensing requirements and responsible service of gambling principles. This includes how to identify and assist customers who may have a potential problem gambling issue.\n\nThere are two elements (sections) to this course:\n\n1. Implement responsible gambling practices\n2. Provide information and assistance to customers about problem gambling\n\nEnrolment\n\nTo complete online enrolment\, participants will be registered through our web-based eLearning Management System and and agree to comply with assessment submission guidelines. The education regulator requires us to collect your personal particulars and information relating to your schooling and education qualifications. \n\nIdentification\n\nYou will also need to provide an acceptable form of photo identification (which you upload during the enrolment process) such as:\n\n Any Australian drivers licence or learners permit.\n A foreign drivers licence if written in English\, or an International licence if not.\n A passport\, Australian or otherwise.\n Adult proof of age card.\n Australia Post Keypass .\n Other recognised proof of age cards.\n\nll participants must have a Unique Student Identifier (USI) to enrol in this course. If you don't have one\, you can obtain it here: www.usi.gov.au.. Participants will also be required to complete a mandatory Language\, Literacy\, and Numeracy (LLN) assessment to test student capacity to complete training of this type. Support is available weekdays during business hours via email training@qha.org.au or phone.07 3221 6999\n\nCourse Delivery\n\nThe online training is an entry level course\, self-paced and total time to complete is dependent on pre-existing skills and knowledge. Minimum completion time for online RSG is 3.50 hours.\n\nFace to face delivery is provided via in-house courses on request (usually to schools) and as such\, online submissions are not required. LLN\, identification\, and assessments are all conducted as a component of delivery. \n\nAssessment\n\nAssessment for this course consists of a combination of multiple choice\, true or false and short answer questions\, and practical activities. This includes students demonstrating to trainers/assessors that they have gained appropriate knowledge and skills as outlined in the course performance criteria\, such as identifying problem gambling and the services available to assist a person with a gambling problem in a simulated industry environment.\n\nNote: Assessment for the online RSG (Final Submission) includes uploading a short video of the student demonstrating the above (identifying problem gambling and describing available services) to a given scenario. \n\nMore information about the assessments is contained in the Introduction part of the course.      \n\nCertificate (Statement of Attainment)\n\nUpon successful completion of the online RSG\, you will be awarded a Statement of Attainment for SITHGAM022 Provide Responsible Service of Gambling which you will access through the Learner Portal. This nationally recognised qualification does not expire in Queensland\, so periodic recertification is not required although best practice suggests refresher training should be undertaken from time to time. \n​\nAlthough this is a nationally recognised training competency\, it is not accepted as a full RSG qualification in some states. This unit of competency forms part of a national qualification package which includes Certificate III in Hospitality and others. Classroom based RSG Statements of Attainment are forwarded in bulk to the particular school. \n\nResources\n\nFor online students\, any electronic communication device (e.g. PC/laptop/tablet/smartphone) with a web browser and internet access is required to enter our Learner Portal and complete the online training course and assessments. You will need an email address that is unique to you.\n\nFor some practical assessment activities (as mentioned above) students will need to access a smartphone to film the activity for a trainer/assessor to properly assess your skills. \n\nFor face to face training\, all resources such as a workbook and stationery will be supplied. Online participants are provided access to resources electronically which includes all learning materials\, reference resources\, and assessment materials required to successfully complete this hospitality competency. \n\nQHA Student Handbook\n\nThere is a link below to download the QHA Student Handbook which contains a comprehensive suite of policies and procedures in relation to the delivery of accredited and non-accredited training. This also includes information relating to student support\, fees and refunds. It is important that you read and understand the information relating to these three items prior to enrolment. \n\nCost\n\n$22.00 Pay by credit card upon enrolment (QHA members can select to pay by tax invoice)\n \nInstructions\n \n1. Enrol and pay for the course via our QHA Training website (by credit card)\n2. Create username and password to access your Student Portal.\n3. Upload photo identification to our system during enrolment. \n4. Complete Language\, Literacy and Numeracy test \n5. Access your Student Portal for course material and assessments.\n6. Upload Final Submission video via your Student Portal for assessment\n8. QHA releases a Statement of Attainment to your portal after successful completion* \n*During normal business hours \n\nRTO: 30826\n \nUnit of competency details: SITHGAM022 – Provide responsible service of gambling\n\nSummary: Releases\n\n \n \n Release\n Status\n Release date\n \n \n 1\n Current\n 09 June 2022\n \n \n\n \nMapping information:\n\n\n \n \n Mapping\n Notes\n Date\n \n \n Supersedes and is equivalent to SITHGAM001 – Provide responsible service of gambling\n \n \n Equivalent\n Updated to meet the Standards for Training Packages\n \n \n 03 March 2016\n \n \n\n \nUnit Sector: Hospitality\nUnit Description: This unit describes the performance outcomes\, skills and knowledge required to responsibly sell or serve alcohol.\n\n\n \n \n ELEMENTS\n PERFORMANCE CRITERIA\n \n \n  \n  \n  \n 1. Implement responsible gambling practices\n 1.1 Follow responsible gambling service procedures according to relevant state and territory legislation and industry and organisational policy and codes of conduct.\n \n \n 1.2 Communicate with appropriate personnel on gambling related incidents\, situations and their compliance with legislation and industry and organisational policy.\n \n \n 1.3 Maintain accurate records of gambling related incidents and associated staff action according to industry and organisational policy and procedures\n \n \n 1.4 Ensure gambling environmental features support responsible gambling policies within scope of own responsibility.\n \n \n 2. Provide information and assistance to customers about gambling\n \n  \n 2.1 Provide accurate and appropriate information on problem gambling to customers on request.\n \n \n 2.2 Follow procedures for self-exclusion and exclusion according to legislation\, industry and organisational policy\, and confidentiality and privacy requirements.\n \n \n 2.3 Display signage and information related to responsible gambling in appropriate places visible to players\, according to legislative\, industry and organisational requirements.\n \n \n 2.4 On request\, provide information on available support services according to confidentiality and privacy requirements\, and legislative\, industry and organisational requirements.\n \n \n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost URL:https://training.qha.org.au/event/online-rsg-sithgam022/ LOCATION:RGSOnline Training\, BRISBANE\, QLD\, 4001\, Australia CATEGORIES:Program END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20260315 DTEND;VALUE=DATE:20270101 DTSTAMP:20260405T144024 CREATED:20260330T014436Z LAST-MODIFIED:20260330T014436Z UID:3434-1773532800-1798761599@training.qha.org.au SUMMARY:Online SITXFSA005 DESCRIPTION:Use hygienic practices for food safety \nQHA offers nationally recognised training in SITXFSA005 Use hygienic practices for food safety\, in both online and face to face delivery formats.\nFood The Food Handling Certificate course is designed for people who prepare\, handle or serve food as part of their job. It can be taken as a stand-alone course to meet the Australia-wide legal requirement that all Food Handlers are trained in food safety\, or it can be a steppingstone to becoming a Food Safety Supervisor in the hospitality industry.\n \nThe content of the course ensures that individuals are aware of their responsibilities as a Food Handler\, and provides comprehensive information about personal hygiene and best practice for ensuring food safety. At the end of the course\, students are expected to be able to identify food safety hazards in the workplace and know what to do if a food safety incident occurs.\n \n\n Follow hygiene procedures and identify food hazards\n Report any personal health issues.\n Prevent food contamination.\n Prevent cross-contamination by washing hands.\n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost URL:https://training.qha.org.au/event/online-sitxfsa005/ LOCATION:QHA Training Centre\, QHA House Level 2/160 Edward Street\, Brisbane\, QLD\, 4001\, Australia CATEGORIES:Program END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20260322 DTEND;VALUE=DATE:20270101 DTSTAMP:20260405T144024 CREATED:20260330T024352Z LAST-MODIFIED:20260330T024352Z UID:3435-1774137600-1798761599@training.qha.org.au SUMMARY:Online Learning SITXFSA005/SITXFSA006 DESCRIPTION:Food Safety Supervisor Course \n\n\nEnquire\n\nUpcoming Programs\n\n\nName\nCourse Start Date\nCourse End Date\nCost\n\n\n\n\n\n\nOnline Learning SITXFSA005/SITXFSA006\n22/03/2026\n31/12/2026\n$130.00\nEnrol URL:https://training.qha.org.au/event/online-learning-sitxfsa005-sitxfsa006/ LOCATION:FSA005/FSA006\, BRISBANE\, QLD\, 4000\, Australia CATEGORIES:Program END:VEVENT END:VCALENDAR