RSA/RSG Package – Currently Unavailable
Provide Responsible Service of Alcohol (SITHFAB002) and Provide Responsible Service of Gambling (SITHGAM001) are nationally recognised and accredited training courses required by new entrants to the hospitality sector, and/or staff who work in or may be working in gaming rooms situated on licensed premises. In Queensland, all persons who serve and supply liquor or gambling are required to have certification, apart from a few community based exemptions for the former. The responsibility for ensuring employees working at licensed venues have RSA certification, and RSG for gaming room staff, lies with the licensee. Statement of Attainments are issued upon successful completion. These competencies are both recognised in some other Australian jurisdictions, although certain states refer to RSG as Responsible Conduct of Gambling (RCG).
OutlineQHA offers this training package (both courses) mainly in an online format but also in a face-to-face training environment, for schools in particular. The QHA RSA/RSG ONLINE is self-paced with course duration around 5 or 6 hours for each competency. The focus of these two courses is the sale and service of alcohol/gambling according to relevant Queensland regulations, licensing requirements and responsible service of alcohol or gambling principles. This includes how to identify minors or unduly intoxicated or disorderly patrons, which can result in a refusal of service, and identification and assistance to customers who may have a potential problem gambling issue. Course assessments include providing evidence of a refusal of service, amongst other things, in a simulated industry environment (RSA).
SITHFAB002 & SITHGAM01 Package
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